My question is, is Native iOS mail not support our platform config ?Īutodiscover settings weren't obtained when the Autodiscover POST request was sent. We have ADFS, MFA server installed in our environment. This also prove no problem with credentials. Outlook Client (Windows / Mac) can configure properly in our internal network (We are still not sure it can config from internet)īut Native iOS mail keeping. Microsoft Outlook App (iOS / Android) can configure properly. We just using Exchange Online and migrate 1 of our mailbox from On-Permises Exchange to Exchange Online. You can click the following link to access the PM. For privacy concern, I have sent you a new private message to collect it. About “just can't have the account verified when creating it”, did you receive any error message? Please share a screenshot of this for analysis.Ĥ. Did the affected user also receive the "incorrect password" error when configuring the account?ģ. If the issue still occurs, please share the following information for investigation:ġ. If convenience, try another iPhone and see if the issue persists.
HOW TO SET DEFAULT MAIL CLIENT ON IPHONE PASSWORD
Reset password for the affected account and see if there is any improvement.Ĥ.
Using the same account? If it’s the scenario, let’s move on( Note: Step 1, 2 and 3 need to be achieved by an Office 365 administrator, if you’re not an administrator, please involve one for assistance):Īrticle to check if the affected account account has been assigned Exchange Online license properly.Īrticle to check if Exchange ActiveSync of the affected account has been enabled. Do you mean a user in your organization cannot configure his/her Office 365 for Business account onto the iPhone built-in mail app but can log into OWA( Outlook Web App) properly
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